Last Updated: May 13, 2025
We understand that your privacy is important to you and we are committed to protecting your personal information and your right to privacy. We value your privacy and appreciate your trust in us. This Privacy Policy applies to current and former visitors to our website also describes how we collect, use, disclose, and safeguard your information when you visit our website and use our services to purchase any product. By visiting and using our website, you agree to our Privacy Policy.
2. What Information We Collect ?
2.1 Contact Information You Disclose to Us
e collect contact information that you voluntarily provide to us when you:
- Register on our Site
- Express interest in obtaining information about us or our products
- Participate in activities on our Site (such as placing an order)
- Contact us with inquiries or messages
Contact information we collect may include:
- Name
- Email address
- Phone number
- Delivery address
- Profile information (if you create an account)
- Communication preferences
- Purchase history
2.2 Information Automatically Collected
When you visit our Site, we automatically collect certain information about your device, including:
- IP address
- Browser type
- Operating system
- Time of visit
- Pages visited
- Referring website addresses
- Other technical information about your device
2.3 Payment and Billing Information
We might collect your billing name, billing address and payment method when you buy any product. WE NEVER COLLECT your credit card number or credit card expiry date or other details pertaining to your credit card on our website.
2.4 Information You Post
We may collect information you post in a public space on our website or on a third-party social media site.
3. How We Use Your Information
We use your personal information for these purposes:
- To facilitate business operations: Including to fulfill and manage your orders, process payments, and provide customer support.
- To improve our Services: We analyze how you interact with our Site to improve user experience and develop new features.
- To manage user accounts: We create and maintain your account and ensure our records are accurate and up-to-date.
- To communicate with you: We may contact you regarding your purchases, account, changes to our terms or policies, or other administrative information.
- To send marketing and promotional communications: With your consent, we may send you newsletters, special offers, and promotions.
- To ensure compliance with legal obligations: We use information as necessary to comply with our legal obligations.
- To protect our interests: We may use your information to protect our rights, privacy, safety, or property.
4. Data Sharing Policies
We may share your data with third-party service providers who perform services for us, including:
- Payment processors
- Delivery and logistics providers
- Customer service providers
- Marketing and analytics services and for
- IT and technology support
4.1 Business Transfers
If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
4.2 Legal Requirements
We may disclose your information where we are legally required to do so to comply with applicable law, governmental requests, judicial proceedings, court orders, or legal processes.
4.3 Protection of Rights
We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, or situations involving potential threats to the safety of any person.
5. Your Rights Under Indian Law
Under applicable Indian data protection laws, you have certain rights regarding your personal information:
- Right to access: You have the right to request copies of your personal information.
- Right to rectification: You have the right to request that we correct any information you believe is inaccurate or incomplete.
- Right to erasure: You have the right to request that we erase your personal data under certain conditions.
To exercise any of these rights, please contact us using the details provided in the “Contact Us” section.
6. Data Security
Appropriate technical and organizational security measures are implemented to protect your personal information from accidental loss, unauthorized access, use, alteration, and disclosure. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure.
7. Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
8. Children’s Privacy
Our Services are not intended for children under the age of 14 without parental consent. We do not knowingly collect personal information from children under 14. If you are a parent or guardian and believe your child has provided us with personal information without your consent, please contact us, and we will take steps to remove that information from our servers.
9. Cookie Policy
Most web browsers allow some control of cookies through browser settings. You may block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies.
10. Third-Party Websites
Our Site may contain links to other websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
11. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
12. Submission of Grievance
We value your feedback and are committed to addressing any concerns you may have regarding our privacy practices or your personal information. If you have a grievance or complaint, please follow these steps:
- Email: Send your concerns directly to our Grievance Officer at [kiddiefav@gmail.com] with the subject line “Privacy Grievance“
- Phone: Call our dedicated customer support line at [+91967891xxx3] 11:00 A.M. – 8:00PM [Sunday Off]
Information to Include:
When submitting a grievance, please provide:
- Your full name and contact information
- Your account details (if applicable)
- A clear description of your concern
- Any relevant documentation or screenshots
- Your preferred resolution
We are committed to resolving your concerns in a fair, transparent, and timely manner in accordance with the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.